Patient safety: How to actively shape change

Art des Abschlusses: 
5 months
berufsbegleitendes Studium
Akademische Weiterbildungsangebote ohne formalen Abschluss
Allgemeine Zugangsvoraussetzungen: 
Prof. Dr. Klaus Bengler

This continuing education program provides you with the tools you need to keep safety in the long-term spotlight while you carry out your work. Both scientists and practitioners teach in this modular program and provide well-founded, application-oriented training. The nine days of attendance focus on the change of perspective needed to deal with safety in the healthcare sector as well as solutions and best practices. Comparisons from the international sphere also inform the course instruction. Successful concepts from human factor training in aviation are presented, transferred to clinically relevant situations and deepened through simulation training. Participants will also acquire methods to actively shape safety, regardless of their job function or the current structure of their organization.

The curriculum is based on the WHO curriculum and highlights specific aspects from the 2020 AHRQ report, Making Health Care Safer III.


Why further your education on patient safety?

The Covid19 crisis has made it clear that optimal care for patients and protection of healthcare workers necessitate constant adaptation to emerging risks. This applies in crises, but also in the daily operations of a complex socio-technical system. Greater patient safety requires a change of perspective away from reactive behavior in response to errors, and toward a forward-looking, solution-oriented approach to risks. Continuing education with a focus on this paradigm change makes it possible to realign views and develop behaviors that can help you work more effectively in the future.

The course aims to deal with risks in a forward-looking, solution-oriented manner.

In Focus: The Human Factor

This certificate is based on the systemic understanding of the problem of patient safety in the clinical environment. The teaching units focus in particular on the contributing organizational factors such as safety culture and “the human factor”. Participants learn about successful concepts from the high-security organization of aviation and practice transferring them to clinically relevant situations using case studies from their respective work environments.

Our lecturers are proven scientists, safety specialists from aviation (Lufthansa Flight Safety Department and Lufthansa Aviation Training) or experts with many years of practical implementation experience in patient safety projects in departments, hospitals and hospital operators.


Safety in medicine

  • Presentation of the issue
  • Current handling of security
  • Solution-based approaches in different systems

Focus on the human factor

  • Human reliability
  • Interpersonal skills (with simulation training)
  • Transfer to medicine

Shaping change in your own organization

  • Deepening new perspectives in safety management
  • Get to know established solutions based on best practice examples
  • Developing your own solutions

Physicians, experienced nursing staff and health scientists. Individuals involved in healthcare safety (eg, quality and risk managers, future patient safety officers, lawyers, pharmacists, and others)

Details der Zugangsvoraussetzung: 

Participants should have relevant work experience of at least 2 years.